Hundreds of tweets…204 written comments…10 executive listening sessions… dozens of video interviews….and 1,500 pairs of orange sunglasses. Those were the stats from the “We’re Listening @ ONESOURCE” booth, where attendees at Tax & Accounting’s ONESOURCE user conference were able to provide feedback to Thomson Reuters about our products, services and anything else on their mind. “We’re Listening” …
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ACC annual meeting next week
Legal Current chatted with Eric Laughlin, vice president, Corporate Legal Solutions, for a view of what attendees of the upcoming Association for Corporate Counsel (ACC) annual meeting will see from Thomson Reuters. According to Laughlin, this year’s gathering is already being touted as the largest in the association’s history. Earlier this month, Laughlin hosted Former …
- October 21, 2011
- Gretchen DeSutter
Insight into Hubbard One’s new listening approach
Here at Thomson Reuters, developing new ways to listen to customers has become an ongoing trend throughout the year. Recently, Hubbard One designed an impressive way to hear from customers through its new Insight video series. The videos connect Hubbard One’s clients to the most innovative ideas and trends in legal marketing, business development and practice management through interviews …
- September 29, 2011
- Susan Martin
OneView Foundation from Hubbard One
Information is vital to law firms. But that information often resides in many different systems within a firm. Mark Schiff, president of Hubbard One, discusses the importance of effectively managing information flows, and the new OneView Foundation that helps firms analyze and map data from across different internal and external systems into a comprehensive client …
- August 25, 2011
- Susan Martin
Reducing Litigation Friction Points
Looking at the flow of information in the litigation process, there are several points of friction inside and outside the firm. As clients demand more efficiency from the firms they work with, taking a closer look at litigation workflows can realize considerable cost savings for the firm and in turn, the client. An ILTA 2011 …
- August 24, 2011
- Susan Martin
It’s all about mobility, including WestlawNext
If you’ve been following the ILTA 2011 conference on Twitter or the blogs, you’re probably aware that the big thing at this year’s conference is the iPad. It’s obvious that this is a tech-savvy crowd when you look around and nearly everyone you see is sporting one. Looking back a mere 15 months to when …
- August 24, 2011
- Susan Martin
InsideLegal survey
Owing to the ongoing focus on budgets and cost management, we set out to understand more about technology spending in law firms. So, we talked with Jobst Elster, vice president of InsideLegal, about the 6th annual ILTA/InsideLegal Technology Purchasing survey. The survey includes feedback from ILTA member law firms with 50 or more attorneys, and covers categories featured in previous …
- August 24, 2011
- Susan Martin
Industry leaders look towards Law2020
Consumerization of technology, change management, or globalization? What will dominate the legal technology landscape in the year 2020? Monica Bay, editor-in-chief of Law Technology News, along with six industry leaders, including CIOs from prominent law firms, discussed this question and more in an energizing panel session on Wednesday morning: “[R]evolution: Industry Leaders Discuss Law2020 Hot …
- August 24, 2011
- Susan Martin
Offshoring and Outsourcing: What it means for your firm and your job
Are you ready for the growing impact on the legal market of outsourcing and offshoring? That was the question that panelists Kevin Colangelo from Pangea3, Toby Brown from Vinson & Elkins and Jordan Furlong from Edge International posed to the audience during an engaging session on Legal Process Outsourcing (LPO). This topic can be a …
- August 23, 2011
- Susan Martin
Randi Mayes Discusses ILTA 2011
Day Two of ILTA 2011 is in full swing. ILTA executive director Randi Mayes, as always, is right in the middle of it all. Randi and her team have done another outstanding job of organizing a great conference with plenty of fascinating sessions, topics and speakers. Randi took a minute out of her busy schedule …
- August 23, 2011
- Susan Martin
