Charles Christian of Legal Technology Insider, shared his perspectives on MatterSphere and how it will fit into the portfolio of Thomson Reuters Elite at the 2012 Elite User Conference. Christian has seen the evolution of MatterSphere – used heavily by firms in the United Kingdom – and says that MatterSphere is “the oil that keeps a law firm …
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UK blogger Charles Christian shares his take on the Elite User Conference
Charles Christian of Legal Technology Insider speaks about the 2012 Elite User Conference, including the business’s recent acquisitions and how they will complement each other. Christian also shares his thoughts on the Elite Workspace concept and forecasts success for the 3E iPad app.
- June 28, 2012
- Jeff McCoy
Elite general session showcases customer voice
The general session at the 2012 Elite User Conference focused on the power of the customer’s voice. Bill Burch, senior vice president of Sales, opened the session discussing how the product and integration strategy of Elite has been defined by changing conditions in the law firm space with the focus on risk, client, financial, matter and risk management, or …
- June 28, 2012
- Jeff McCoy
From drugs to wheelchairs: White paper sounds alarm about growing presence of organized crime in healthcare fraud
The Fraud Prevention & Investigation unit of Thomson Reuters has released a white paper that explores the growing presence of organized crime groups in healthcare fraud. The white paper offers an overview of the growing problem of healthcare fraud in the United States, the cost of which is estimated by Thomson Reuters to be $150 …
- June 28, 2012
- Jeff McCoy
Add-on report bundles in ProLaw XII
In a recent survey of ProLaw customers, the most popular request focused on reports-related enhancements. Users wanted to be able to edit reports with more ease and without complex calculations, and efficiently create ad hoc reports. This functionality would help them quickly create a variety of reports to meet the different needs of users in …
- June 28, 2012
- Jeff McCoy
New self-paced learning options offered at new Elite Educational Services Hub
This week Thomson Reuters Elite announced a new training resource, the Elite Educational Services Hub. This new site provides Elite customers with in-depth courses, certification programs, and a new training format to help Elite customers establish their own training strategy. Training opportunities include live lecture, demo webinars, online simulated classroom training and self-paced eLearning. Details …
- June 27, 2012
- Gretchen DeSutter
ProLaw User Conference highlights ProLaw XII
The ProLaw User Conference is underway. The event is specifically geared to ProLaw clients and provides information on best practices, product training and networking opportunities. Ninety-four percent client satisfaction and 95 percent client retention are two numbers that Brian Colbeck, vice president Mid-Market, and his ProLaw team are proud of. But as they assured conference attendees, they …
- June 27, 2012
- Jeff McCoy
Strategies for growth
2012 is shaping up to be a challenging year for firms. Demand growth is sluggish and expenses are rising. Mark Medice, program director for Peer Monitor, talks about a session at the Elite User Conference discussing strategies firms can employ to drive growth in an uncertain economy.
- June 27, 2012
- Jeff McCoy
Whiskey and smartphones – Podcast: June 2012
IP battles over whiskey and smartphones, and new legal issues surrounding Google in this month’s Legal Current podcast. To start, our “Chaos in the Courts” segment features an odd story about a teenager who jokingly attempted to rob a police station. Then in our “On the Blawgs” segment we feature a blog post about an …
- June 27, 2012
- Leonard Lee
Reasons to upgrade to ProLaw XII
Ken Bassham, director of sales for ProLaw, walked through some of the new capabilities offered in ProLaw XII and why users should look to upgrade at this year’s ProLaw User Conference. The three main features discussed were: comprehensive reporting functionality, enhanced Outlook integration and how the system was built entirely on the .NET platform. Through the …
- June 27, 2012
- Jeff McCoy
