The general session at the 2012 Elite User Conference focused on the power of the customer’s voice. Bill Burch, senior vice president of Sales, opened the session discussing how the product and integration strategy of Elite has been defined by changing conditions in the law firm space with the focus on risk, client, financial, matter and risk management, or …
Archives
From drugs to wheelchairs: White paper sounds alarm about growing presence of organized crime in healthcare fraud
The Fraud Prevention & Investigation unit of Thomson Reuters has released a white paper that explores the growing presence of organized crime groups in healthcare fraud. The white paper offers an overview of the growing problem of healthcare fraud in the United States, the cost of which is estimated by Thomson Reuters to be $150 …
- June 28, 2012
- Jeff McCoy
Add-on report bundles in ProLaw XII
In a recent survey of ProLaw customers, the most popular request focused on reports-related enhancements. Users wanted to be able to edit reports with more ease and without complex calculations, and efficiently create ad hoc reports. This functionality would help them quickly create a variety of reports to meet the different needs of users in …
- June 28, 2012
- Jeff McCoy
ProLaw User Conference highlights ProLaw XII
The ProLaw User Conference is underway. The event is specifically geared to ProLaw clients and provides information on best practices, product training and networking opportunities. Ninety-four percent client satisfaction and 95 percent client retention are two numbers that Brian Colbeck, vice president Mid-Market, and his ProLaw team are proud of. But as they assured conference attendees, they …
- June 27, 2012
- Jeff McCoy
Strategies for growth
2012 is shaping up to be a challenging year for firms. Demand growth is sluggish and expenses are rising. Mark Medice, program director for Peer Monitor, talks about a session at the Elite User Conference discussing strategies firms can employ to drive growth in an uncertain economy.
- June 27, 2012
- Jeff McCoy
Reasons to upgrade to ProLaw XII
Ken Bassham, director of sales for ProLaw, walked through some of the new capabilities offered in ProLaw XII and why users should look to upgrade at this year’s ProLaw User Conference. The three main features discussed were: comprehensive reporting functionality, enhanced Outlook integration and how the system was built entirely on the .NET platform. Through the …
- June 27, 2012
- Jeff McCoy
Elite and ProLaw User Conference to “Extend Your Advantage”
The 2012 Elite and ProLaw User Conferences began with executive leaders from Thomson Reuters Elite highlighting news of recently products and services, and discussing what’s to come. Kim Massana, president, kicked things off by setting the rallying cry for this year’s conference: Extend Your Advantage. Thomson Reuters Elite is focused on helping customers build and extend an advantage in the marketplace …
- June 26, 2012
- Jeff McCoy
Favorite settings of Elite Enterprise
Enterprise offers comprehensive functionality that organizations need to compete in the marketplace, and enables national and multi-national firms the ability to efficiently and profitably operate across offices, countries, languages and currencies. As an industry-leader, Joselynn Curtis, project manager for Thomson Reuters Elite, spent some time during the Elite User Conference highlighting her top 10 settings of Enterprise, …
- June 26, 2012
- Jeff McCoy
FindLaw keeps an eye on the Supreme Court
With the Supreme Court expected to issue its decision on the controversial Affordable Care Act this week, FindLaw stands ready, via its numerous legal professional and consumer-focused blogs, to deliver news and analysis about the decision and how it could impact everyday life. Additionally, FindLaw will provide an overview of some of the other notable …
- June 26, 2012
- Jeff McCoy
New version of MatterSphere shown at Elite User Conference
Increasing efficiency and delivering greater value to clients have been frequently discussed topics at the Elite User Conference. To help firms achieve those goals, the latest version of Mattersphere legal matter management software is being shown to customers. Patrick Hurley of Elite discusses how Mattersphere integrates with Elite 3E.
- June 26, 2012
- Jeff McCoy
