While reaching out to Business Law Research customers, product operations lead Andy Duggan found an overwhelming consensus: customers want more personal service and they want access to specialists in business law. With this in mind, the new Experts On-Call program was developed and launched. The program provides 24/7 customer service from Thomson Reuters research attorneys …
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Love thy neighbor? New data reveals trends in neighbor disputes
Neighborhoods often conjure images of summertime block parties, grill-outs or gaggles of children playing together in a cul-de-sac. However, neighbors may not always coexist together so peacefully. According to new data from a FindLaw.com survey, more than forty percent of Americans have had a dispute with a neighbor. “Neighborhoods form dynamic communities with unique personalities, …
Ask Super Lawyers – a destination to share legal expertise
Super Lawyers, a Thomson Reuters business, is a destination for consumers to find outstanding lawyers from more than 70 practice areas. And now through the new Ask Super Lawyers website, individuals seeking legal advice can ask these top attorneys state-specific questions about legal matters. “We are excited to offer a new way for our selected …
Collateral consequences: Keeping it all straight
José Padilla had been a lawful permanent resident of the United States for more than 40 years when he was assured by his attorney in 2001 that pleading guilty to a drug offense would not affect his immigration status. Almost immediately, however, the government began deportation proceedings against him. Nine years later in Padilla v. …
Brian Mismash on Firm Central, mobile integration, innovation and more
Legal professionals in solo and small law firms have been empowered to efficiently manage their practices on the matter-centric Firm Central since it launched this past January. Firm Central brings together all of the most important legal solutions tools for litigators, including documents and forms, calendars, legal news, task lists, access to Westlaw research, billing …
Practitioner Insights: The team behind the information
The Product Introduced in March, Practitioner Insights by Thomson Reuters brings current awareness information to the WestlawNext platform. But did you know that each page of Practitioner Insights is managed by a dedicated team of experienced attorney editors? These managing editors provide exclusive, up-to-date information from the most credible sources of industry analysis, including Westlaw Daily …
Why relying on A/P and invoice approval software is a dangerous game
Corporate law departments often hire and manage numerous outside vendors – primarily law firms. Effectively tracking spending and legal matters with each vendor is therefore of the utmost importance to efficiently managing even a small legal department. Accounts payable (A/P) software is capable of tracking spending by cost center and vendor, but is unable to …
Intelligent information and strategic partnerships: Grappling with big data
What do bankers, lawyers, scientists and investment managers need to efficiently complete their jobs? Just a few years ago, they demanded the ability to search a wide span of data and receive precise answers – now, however, the population of information has grown exponentially and it is impossible to have access to the entire population …
Ten predictive coding concepts
Predictive coding has become a buzzword in e-discovery, but when it comes to taking a close look at implementing e-discovery processes, it can become a daunting topic to tackle. Edward Sohn, assistant vice president of litigation solutions for Pangea3, recently shared ten predictive coding concepts with the Association of Corporate Counsel (ACC). These top concepts …
Blogging tips to bolster business
If you’re reading this right now, it’s likely that you don’t need to be convinced that blogs are a powerful communication and marketing tool. But let’s look at the numbers: a 2012 ALM Legal Intelligence Report found that nearly 50 percent of U.S. law firms claim social media, including blogs, have generated leads. But how …
