Wednesday 7th Dec 2016
It’s becoming second nature to use consumer review sites such as Yelp and Trip Advisor before planning a vacation or even your next dinner while out on the town. But what does the growth of consumer reviews mean for attorneys, especially those in small and solo practices? A new survey by FindLaw and Super Lawyers ...
Tuesday 18th Oct 2016
Edward Snowden may be the most well-known example of an insider threat. But for corporations, government agencies and non-profit organizations, the risk of insider threats may not even be those that are intentional. In many cases, employees take intellectual property when they leave the organization because they had a hand in its creation and think ...
Friday 7th Oct 2016
Happy National Customer Service Week! Customer Support is an important connection between Thomson Reuters and its customers. Thomson Reuters has a long history of commitment to provide outstanding customer service. Lea Harpster, vice president of customer support, discusses the Thomson Reuters philosophy and approach to customer support, and the many dedicated team members who provide ...
Friday 7th Oct 2016
Attorneys can now take a “walk down the hall” anytime to obtain legal know-how from experts who are part of Practical Law’s team of over 200 attorney editors. Thomson Reuters Practical Law has launched a new podcast called “Down the Hall with Practical Law.” Some of the initial topics to be covered on “Down the ...
Monday 26th Sep 2016
Law enforcement organizations are often burdened with a lack of resources for investigating financial crimes, as Sheriff Joseph Lombardo, Office of the Sheriff, Las Vegas Metropolitan Police Department, noted during his ACAMS 2016 keynote this morning, But as the panelists during the “Managing the Risks of Risk Management” session later that day noted, financial institutions ...
Wednesday 31st Aug 2016
Knowledge Management, like any solution, is only as effective as an organization’s ability to get people to use it. In this episode of “KM with Kim”, Thomson Reuters national manager of knowledge management, Kim Stein discusses how firms can get the most out of the KM systems A white paper on “Knowledge Management Software Has ...
Tuesday 30th Aug 2016
Transactional and business law attorneys can now get search results from internal work product, know-how, legal research and more – all in one place. Practice Point now integrates with West km, the leading knowledge management system for legal professionals. Practice Point provides the information that attorneys need, regardless of source – whether an attorney’s own ...
Friday 26th Aug 2016
Knowledge management can be a powerful way for firms to increase their efficiency. In the first episode of our series, “KM with Kim,” we discuss how knowledge management improves productivity, with Kim Stein, national manager of knowledge management at Thomson Reuters. In upcoming episodes, we’ll discuss how firms can get the most out of their knowledge management systems, ...
Friday 26th Aug 2016
A new survey from West LegalEdcenter found that most associates find high value in training, but report moderate-to-low satisfaction with the training that is currently provided. With few exceptions, respondents say that training adds high value to their work. However, they report moderate-to-low levels of overall training satisfaction and generally low satisfaction with the amount ...
Tuesday 5th Jul 2016
Super Lawyers has gone through a complete redesign of its award-winning magazine and website. Super Lawyers is a rating service of outstanding lawyers from more than 70 practice areas who have attained a high-degree of peer recognition and professional achievement. The patented selection process includes independent research, peer nominations and peer evaluations. Cindy Larson, publisher ...
Thursday 9th Jun 2016
To help keep up with legal issues that transcend borders in our ever more connected world, ALR International has just released its 10th volume. The new volume collected and analyzed global cases on various issues, ranging from computer and software patents in Infringement of Computer and Software Patents–Non-U.S. Cases, 10 A.L.R. Int’l 431. to the “New York ...
Wednesday 25th May 2016
What does it take to turn a business with more than 4400 customers in 40 countries into a customer-focused community? Patrick Hurley, Elite vice president of customer advocacy, discusses Elite’s effort to put the customer at the forefront of everything it does, and how that plays into the VANTAGE 2016 Worldwide User Conference underway in ...
Thursday 5th May 2016
Thanks to the Internet, it seems as though your firm’s hard-earned reputation is in the hands of people who can hurt you with just one smart-aleck comment or a harsh online review. But even when you’re not in complete control of your firm’s reputation, you can still manage it. A new white paper, You Can’t ...
