Knowledge management can be a powerful way for firms to increase their efficiency.

In the first episode of our series, “KM with Kim,” we discuss how knowledge management improves productivity, with Kim Stein, national manager of knowledge management at Thomson Reuters.

In upcoming episodes, we’ll discuss how firms can get the most out of their knowledge management systems, and what lies ahead in KM.

To listen, click on the audio player below.  Or to download and listen later, right-click here