Erica Kitaev, senior director, Product Management, Thomson Reuters, explored what it means to delight customers with Caden Damiano in The Way of Product Design podcast. They discussed how emotion and sentiment can be indicators of product success in the latest episode. Kitaev draws on her experience as a law firm partner to design products for …
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innovation
ILTACON Insights: AI-Driven Innovation in Legal Tech
A standout on Day Three of ILTACON was the master class session Artificial Intelligence: The Next Horizon Is Upon Us, Now What? with Johannes Schleith, lead designer, Thomson Reuters, and Borna Jafarpour, senior research scientist, Thomson Reuters. The session explored AI-driven innovation in legal tech, including the key principles and ideas behind it. Legal Current …
Legal Department Operations Index Reveals Staffing, Technology Changes Due to COVID-19
Findings of the latest Thomson Reuters Legal Department Operations (LDO) Index reveal 81% of legal departments surveyed have dedicated legal operations staff, up from 57%. It’s the first time the survey – now in its fifth edition – has seen a significant shift in how legal departments are operating. The report showed legal departments’ use of …
ILTA>ON 2020: #CreatingTheFutureTogether
On Day 5 of ILTA>ON, sessions will focus on C-Suite/future-focused themes as well as business and legal process improvement. Two Thomson Reuters speakers will share their expertise and insights: Brent Turner from Thomson Reuters Peer Monitor and Joe Raczynski, manager of Technical Client Management. Many innovative law firms are moving to complement the traditional legal …
Positioning Your Law Department to Stand Out
Today’s corporations need their law departments to provide legal support that enable them to maximize their competitive advantage, while simultaneously safeguarding against unnecessary risk. As in-house counsel contend with complex issues such as data privacy and regulatory compliance, they also need new approaches, such as effective project management and greater collaboration between in-house teams, outside …
Kill the Company, Start an Innovation Revolution: ILTACON 2018 Podcast with Lisa Bodell
Too many organizations are stuck in the status quo and fail to think differently or solve problems creatively. The very structures that are put in place to help organizations grow are now holding them back from innovating. This was the central topic of Lisa Bodell’s keynote address at ILTACON 2018. Bodell, CEO of futurethink and author of the best-selling …
“Digital Davids” and “Enterprise Goliaths”: A Q&A with Jason Moyse
Charlotte Rushton, managing director of US Law Firms for Thomson Reuters, recently sat down with Jason Moyse, co-founder of Law Made Inc. They discussed his view of the legal tech startup community and how organizations such as his can help to connect young startup companies with larger, more established ones, to explore how working together …
What Drives Innovation in Law Firms?
Does innovation tend to come from big firms or smaller firms? From top-down leadership or bottom-up mavericks? In an article in the current issue of Forum magazine, Jan-Coos Geesink, managing director, Thomson Reuters, Legal, UK & Ireland, spoke with Reena Sengupta, owner of RSG Consulting and founder of FT Innovative Lawyers, about the drivers of innovation in …
AALL 2016: Disruption in the Legal Industry
Some panels at conferences feel as though you are being talked to, while others make you think “what are they thinking?” The AALL 2016 panel on Disruption in the Legal Industry: What’s Arrived and What’s Coming delivered an engaging session on a subject you have certainly heard at a conference before. The panelists included: William …
AALL 2016: Make It New: Create the Future.
The theme for the 2016 American Association of Law Libraries (AALL) Show and Conference serves as a tribute to this year’s host city, Chicago, which famously rebuilt itself after a historic fire. In addition, the sculpture in Chicago’s Daley Plaza by Picasso – who some say reinvented art – also inspired the logo for the …