Blowing the Whistle on the SEC Whistleblower Program

Thursday 13th Oct 2016

Since passage of the Dodd-Frank Act overhauling federal securities laws, the Securities and Exchange Commission’s whistleblower program has been gradually growing in scope and significance. In 2015, the SEC received more than 4,000 tips. But some recent developments may be “blowing the whistle” on the whistleblower program itself.  Jonathan Shapiro of Baker Botts LLP discusses ...

What National Customer Service Week Means to Thomson Reuters

Friday 7th Oct 2016

Happy National Customer Service Week! Customer Support is an important connection between Thomson Reuters and its customers.  Thomson Reuters has a long history of commitment to provide outstanding customer service. Lea Harpster, vice president of customer support, discusses the Thomson Reuters philosophy and approach to customer support, and the many dedicated team members who provide ...

Potentially Groundbreaking IP Supreme Court Cases

Tuesday 4th Oct 2016

Intellectual property cases have become somewhat of a staple for the US Supreme Court in recent years.  Two particular cases that are waiting to hear if they will make the docket for the 2016-17 court docket have the potential to break new ground for intellectual property rights. Wayne Stacy of Baker Botts discusses the cases ...

The Power of Listening to Customers – World Bicycle Relief – Vantage EMEA Keynote

Wednesday 28th Sep 2016

A bicycle may be fun, but how can it help global poverty, economic development and health care? The day two keynote at Vantage EMEA in London for Elite had little to do with legal technology and practice management. Or did it? It had everything to do with the importance of listening to customers, of applying sound ...

Elite Vantage EMEA 2016 User Conference

Monday 26th Sep 2016

The Elite Vantage EMEA 2016 User Conference is underway in London. The two-day conference brings together Thomson Reuters Elite users from across Europe, Africa and the Middle East. Elizabet Hardy, Vice President of Product Management and Eric Sugden, Chief Technology Officer discuss what will take place at Vantage, including the release of Elite 3E version ...

Knowledge Management as a Competitive Advantage, “KM with Kim” ILTACON Wrap-up

Tuesday 13th Sep 2016

In discussions with firms at ILTACON 2016, one thing stands out in the world of knowledge management: in an era of Big Data and Artificial Intelligence, knowledge management can help firms gain a competitive advantage. In this post-ILTA wrap-up edition of “KM with Kim,” Kim Stein, national manager of knowledge management for Thomson Reuters, shares ...

Where is Knowledge Management Headed? KM with Kim, episode 3

Thursday 1st Sep 2016

Where is Knowledge Management headed?  How will AI and Big Data impact Knowledge Management? In this edition of “KM with Kim,” Kim Stein, national KM manager for Thomson Reuters explores the future of Knowledge Management. A white paper on “Knowledge Management Software Has Come of Age” can be downloaded here: http://blog.legalsolutions.thomsonreuters.com/law-and-techology/knowledge-management-software-has-come-of-age-now-what/

Connecting with Elite Customers at ILTACON 2016

Wednesday 31st Aug 2016

Thomson Reuters Elite has been engaging its customer base to glean input and feedback to help improve its products. Elizabet Hardy, vice president, product management at Elite, discusses what Elite is hearing from its customers through ILTACON and other customer engagements.

Increasing KM User Engagement – KM with Kim, episode 2

Wednesday 31st Aug 2016

Knowledge Management, like any solution, is only as effective as an organization’s ability to get people to use it. In this episode of “KM with Kim”, Thomson Reuters national manager of knowledge management, Kim Stein discusses how firms can get the most out of the KM systems A white paper on “Knowledge Management Software Has ...

ILTACON 2016: State of Legal Technology Innovation

Tuesday 30th Aug 2016

Advances in legal technology — both the present and future — will be front and center at ILTACON 2016 this week. Charlotte Rushton, managing director, large and midsize law firms, and innovation leader for the Legal business of Thomson Reuters, discusses the state of innovation in the legal industry

ILTA executive director Randi Mayes on ILTACON 2016

Monday 29th Aug 2016

ILTACON 2016 is an excellent opportunity for people working in legal technology to learn, share and discuss what works, what doesn’t and the tools to face challenges now and in the future. ILTA executive director Randi Mayes, who has led ILTA for more than twenty years, discusses how ILTA has helped shape the legal technology ...

Why Knowledge Management Matters to Law Firms

Friday 26th Aug 2016

Knowledge management can be a powerful way for firms to increase their efficiency. In the first episode of our series, “KM with Kim,” we discuss how knowledge management improves productivity, with Kim Stein, national manager of knowledge management at Thomson Reuters. In upcoming episodes, we’ll discuss how firms can get the most out of their knowledge management systems, ...

Stopping Pokemon Go

Friday 19th Aug 2016

Pokemon Go is an unquestioned cultural phenomenon — the most successful video game launch in history.  But the sudden success of Pokemon Go has spawned a slew of questions about safety, privacy and liability issues. Brian Markovitz from Joseph Greenwald & Lake tries to catch ’em all when it comes to legal issues involving Pokemon ...