This article was written by Heidi Bloedow, vice president, Customer Experience Operations At Thomson Reuters, the voice of the customer resonates through the business. As the leader of our Customer Experience organization, I feel that I’m entrusted with a powerful differentiator for our business and have enormous opportunity to shape our product features and content …
Archives
Andrew Keen keynote at AALL annual conference
James Kinzer once wrote, “When a thing ceases to be a subject of controversy, it ceases to be a subject of interest.” With that in mind, things got off to an ‘interesting’ start on Sunday morning at the American Association of Law Libraries (AALL) annual conference in San Antonio, TX, with a keynote address by Andrew Keen, …
Lori Hedstrom welcomes attendees to annual AALL conference
This article was written by Lori Hedstrom, national manager, Librarian Relations at Thomson Reuters I am looking forward to seeing everyone at the AALL Annual Meeting in San Antonio beginning this weekend. At the Thomson Reuters booth, we will be featuring products for law firm, academic, corporate and government librarians, including WestlawNext (with the new PeopleMap functionality), …
Hardware is the new black: Google I/O 2014
I was extremely fortunate to be selected by the Anita Borg Institute (ABI) to attend Google’s annual developer’s conference (“I/O”) this year, along with several others from the Mobile & Advanced Product Innovation group. It was my first time to I/O, and it was a fantastic experience, so I wanted to write about some of the things that I …
Above the Law interview with Bryan Garner on Black’s Law Dictionary
David Lat, founder and managing editor of Above the Law, recently interviewed Bryan Garner on the tenth edition of Black’s Law Dictionary, which Thomson Reuters released in May. The most widely cited legal book in the world, Black’s is a must-have for every lawyer and law student. During Garner’s recent visit to New York in …
Health care law: Facing disruptive change
This post was written by Ferd H. Mitchell and Cheryl C. Mitchell, Thomson Reuters authors and attorney partners at Mitchell Law Office in Spokane, WA. The practice of health care law is being reshaped rapidly, as change impacts how health organizations function and how people approach the need for health services. After decades of more-orderly evolution …
Patsy Doerr in the Business Reporter: Building a diverse, inclusive workplace where female talent can thrive
Patsy Doerr, global head of Diversity – Inclusion and Corporate Social Responsibility at Thomson Reuters, was recently featured in the Business Reporter, a publication from the UK’s Daily Telegraph. The article showcases gender dynamics at Thomson Reuters, and features Doerr as a female leader since her early days in high school. She now employs her …
June podcast: A courtroom brawl, Slenderman and technology trends
In this month’s Legal Current podcast, we cover: -Legal news: A courtroom brawl in Brevard County, Florida -Legal trends & insights: Can Eric Knudsen, the creator of the fictional character Slenderman, be held civilly liable for the recent violence suffered by the young victim of a stabbing attack in Waukesha, Wisconsin? -News from Thomson Reuters: …
Vantage attendees flock into “What’s New in ProLaw 2014.1”
It was standing room only in the “What’s New: ProLaw 2014.1“ session held during the Elite Vantage Workdwide Conference in New York City last week. Ken Bassham, senior director of Sales for Elite, and Carolyn Smallwood, CLM, chief financial officer of ProLaw client Ezra Brutzkus Gubner (EBG) LLP, highlighted the “latest and greatest” in the …
Service before self: Dan Clark closing keynote at Vantage Worldwide Conference
New York Times best-selling author Dan Clark spoke to attendees at the Vantage Worldwide Conference in New York City last week about the importance of service. Clark knows a thing or two about this subject area, having written over 20 books with his most recent titled, The Art Of Significance: Achieving the Level Beyond Success. Clark attended …
