The best part of my day, every day, is working with our customers. My job allows me to focus on how I can make their work easier, faster and better. I steward Practical Law and our newly launched Ask Practical Law AI tool for Thomson Reuters. Created by a team of expert in-house lawyers, Practical …
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Legalweek Insights: Rapid Fire on New Technology Driving Superior Legal Services
A Legalweek highlight was the Rapid Fire on New Technology Driving Superior Legal Services session moderated by Rawia Ashraf, vice president, Product – Legal Practice and Productivity, Thomson Reuters. She was joined by panelists Katie Stone, director of Practice Management, Berry Appleman & Leiden; Kate Orr, global head of Practice Innovation, Herrington & Sutcliffe; and …
Let Data Be Your Guide to Improving
With people and pricing in place, process offers the most levers to drive continuous improvement. An excellent way for law departments to drive continuous process improvement at law firms is for law departments to actually speak to law firms about continuous process improvement in concrete terms. How? Data-driven conversations. My approach to structured dialogue is …
David Curle interviews Canadian lawyer and author Mitch Kowalski
Mitch Kowalski, innovative thinker, Canadian lawyer and author of Avoiding Extinction: Reimagining Legal Services for the 21st Century, was in Eagan, Minn. last week, speaking with Thomson Reuters employees. He spoke about what he calls the “Great Legal Reformation,” which is the early stages of the most disruptive period of time in the history of the …
Serengeti hosts an evening with Richard Susskind
Serengeti, a Thomson Reuters business, is hosting an evening with Richard Susskind on Tuesday, Sept. 30. This exclusive free event for in-house counsel is to celebrate the expansion of the Serengeti business in the UK, and presents an unmissable opportunity to hear one of the legal industries most highly regarded thought-leaders speak. The event will be …
The impact of legal research technology on the value and delivery of legal services
When asked if technology brings value to her clients and the cost of legal services, Jaye Lapachet, Manager of Library Services at Coblentz, Patch, Duffy & Bass LLP in San Francisco, explains “better efficiency means that attorneys can spend more time face to face with clients rather than online searching. The more attorneys can be focused on …
