This post is a message from the 2013 AALL Annual Meeting and Conference. To read other posts in the series, click here, and watch for more content soon!

Although we have not departed radically from what we have been doing for 140 years, Thomson Reuters has helped its solutions to evolve naturally with legal business and technology today, characterized by massive amounts of information.

Evidence of this evolution can be seen across all of our solutions – at macro and micro levels. WestlawNext, for example, had adopted new technologies unimaginable to the West brothers when they started publishing in the early 1900’s. The most recent of the features afforded by these new technologies the new alert management center on WestlawNext. This center itself has even changed since its introduction earlier this year, with a new management system that allows for organization-wide alert management.

Administrators can now set up seamless authentication, allowing users to click on alert results without signing into WestlawNext and can drive efficiencies by creating multiple alerts at one time by uploading a spreadsheet containing up to 1,000 alerts.  Additionally, the new alert center searching capability allows administrators to search all of the organization’s alerts and newsletters.

“The new alert management center on WestlawNext is a next-generation service on the leading legal research platform,” said John Ohle, manager, New Product Development at Thomson Reuters. “Plus, new key features such as alert and newsletter category tagging, the ability to edit multiple alerts at once, private alerts that enable discretion when needed, and alert summary reports that allow for an organization-wide view of all alerts, will make managing alerts across your organization even faster and easier.”

Later this year, alert usage tracking and reporting functionality will be introduced, which will allow an administrator to view usage statistics around administered alerts and newsletters, such as the top users for a newsletter or alert.  And, a newsletter moderation feature which provides the ability to remove specific documents, reorder results and add comments to individual results prior to delivery – enabling the addition of the librarian’s insights and analysis to targeted alerts.

Share ideas below about why alert management is important to your firm and click here to find more information about WestlawNext alerts.

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