At Westlaw Small Law, we know that customers are at the heart of everything we do. So at this year’s State Bar of Texas Annual Meeting on June 13-15 in Houston, we are making an extra effort to listen to you. WE’RE LISTENING @ WestlawSmallLaw is our program to host this conversation. We want to hear what you like about …
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We’re listening
We’re Listening @ WestlawSmallLaw
Here at Westlaw, we know that customers are at the heart of everything we do, which is why at this year’s New Jersey State Bar Annual Meeting on May 16-18 in Atlantic City we are making an extra effort to listen to you. We’re Listening @ WestlawSmallLaw is our program to inspire this conversation. We want …
- May 14, 2012
- Susan Martin
How we listened to customers at the ONESOURCE user conference
Hundreds of tweets…204 written comments…10 executive listening sessions… dozens of video interviews….and 1,500 pairs of orange sunglasses. Those were the stats from the “We’re Listening @ ONESOURCE” booth, where attendees at Tax & Accounting’s ONESOURCE user conference were able to provide feedback to Thomson Reuters about our products, services and anything else on their mind. “We’re Listening” …
- November 22, 2011
- Susan Martin
We’re Listening – literally! – @ the ONESOURCE User Conference
You may remember that earlier this year we kicked off the “We’re Listening” program at the Elite User Conference in Washington D.C. This program was designed to give customers a way to communicate feedback on our products and services directly to our business leaders. This week we are turning up the heat on this initiative as we …
- October 31, 2011
- Susan Martin
We’re Listening @ the 2011 Elite User Conference
Today kicks off the 2011 Elite User Conference and this year we hope that you will Be Inspiredby some new ways to communicate. As always, we have an exciting agenda which will allow you to connect with others in the industry, learn more about the ways our Elite products and services are evolving to support you, and provide …
- June 13, 2011
- Susan Martin