Dear friends, The recent wildfires in California have severely impacted many. It’s in such times that we all must work together, and Thomson Reuters stands in full support of those impacted. We have a hotline for customers displaced by the recent wildfires, and we ask that you contact us at the Disaster Recovery Hotline at 1-833-TRCARES …
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customer support
A Message to Customers Impacted by Hurricane Michael
Dear friends, Just one month has passed since Hurricane Florence impacted the southeast U.S., and now Hurricane Michael – one of the most powerful storms to make landfall in the U.S. – has taken its toll on the Florida Panhandle. It’s in such times that we all must work together, Thomson stands in support of those …
- October 15, 2018
- Alex Cook
A Message to Customers in Puerto Rico, the Virgin Islands and Other Island Nations
To our friends in Puerto Rico, the Virgin Islands, and other island nations impacted by the recent hurricanes, It was just over two weeks ago that I sent a message to those affected by the initial impacts of Hurricanes Irma and Harvey. And while the recovery effort has begun in some areas, for others – …
- September 29, 2017
- Alex Cook
A Message to Customers Affected By Hurricanes Harvey and Irma
Dear friend, Our thoughts and prayers are with you as you recover from the massive storms that have so dramatically impacted Texas and Florida and will likely affect parts of Florida’s neighboring states in the days to come. We hope that you and your loved ones are safe. In Florida and areas still being affected …
- September 12, 2017
- Alex Cook
What National Customer Service Week Means to Thomson Reuters
Happy National Customer Service Week! Customer Support is an important connection between Thomson Reuters and its customers. Thomson Reuters has a long history of commitment to provide outstanding customer service. Lea Harpster, vice president of customer support, discusses the Thomson Reuters philosophy and approach to customer support, and the many dedicated team members who provide …
- October 7, 2016
- Leonard Lee