Dear friends, As Hurricane Florence batters the southeast U.S. with winds and record rainfall, please know that we at Thomson Reuters have all who are in the path of the storm in our thoughts and prayers. While the full impact of the storm is still uncertain, we hope that you remain safe and can quickly …
Filtered by tag:
customer service
A Message to Customers in Puerto Rico, the Virgin Islands and Other Island Nations
To our friends in Puerto Rico, the Virgin Islands, and other island nations impacted by the recent hurricanes, It was just over two weeks ago that I sent a message to those affected by the initial impacts of Hurricanes Irma and Harvey. And while the recovery effort has begun in some areas, for others – …
- September 29, 2017
- Alex Cook
A Message to Customers Affected By Hurricanes Harvey and Irma
Dear friend, Our thoughts and prayers are with you as you recover from the massive storms that have so dramatically impacted Texas and Florida and will likely affect parts of Florida’s neighboring states in the days to come. We hope that you and your loved ones are safe. In Florida and areas still being affected …
- September 12, 2017
- Alex Cook
A Message to Customers Affected By Hurricane Harvey
As Hurricane Harvey continues to impact South Texas and surrounding areas, the country is watching the news and looking for ways to help. We have seen dramatic rescues by emergency responders, but we’re also hearing a number of accounts of neighbors helping neighbors. It’s in this spirit that Thomson Reuters is reaching out. We understand …
- August 28, 2017
- Jeff McCoy
Experts On-Call program provides personal Business Law Research support
While reaching out to Business Law Research customers, product operations lead Andy Duggan found an overwhelming consensus: customers want more personal service and they want access to specialists in business law. With this in mind, the new Experts On-Call program was developed and launched. The program provides 24/7 customer service from Thomson Reuters research attorneys …
- July 3, 2013
- Kelsey Engbrecht
