This post was written by Andy Duggan, product operations lead at Thomson Reuters “The Power of Connection” is the theme for this year’s AALL Annual Meeting in Philadelphia. Most would agree that “connection” is meant in a personal sense – the conference is our chance to connect with our peers and colleagues in order to …
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Andy Duggan
Experts On-Call program provides personal Business Law Research support
While reaching out to Business Law Research customers, product operations lead Andy Duggan found an overwhelming consensus: customers want more personal service and they want access to specialists in business law. With this in mind, the new Experts On-Call program was developed and launched. The program provides 24/7 customer service from Thomson Reuters research attorneys …
- July 3, 2013
- Kelsey Engbrecht
