Demand for LiveNote real-time technology continues to grow rapidly, thanks to the advantages of real-time reporting as well as the growth of West’s litigation software tools in the law firm market, including West Case Notebook, which includes West LiveNote. We want to make sure we are doing everything possible to make it easy for court reporters and agencies to deliver the premier real-time solution to their law firm customers.

LiveNote introduced tokens a few years ago as a way to deal with potential intellectual property litigation. It was an admittedly imperfect solution, and we at Thomson Reuters have been working to implement alternatives to tokens with the ultimate goal of eliminating them all together.

I am happy to report that we are another step closer to the demise of the pesky token.

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Effective immediately, all new and renewing RealLegal subscribers will receive up to twenty licenses of West LiveNote that do NOT require tokens for their loaner laptops and netbooks. Similarly, all current and future Certified LiveNote Reporters will receive up to five “token-less” licenses for their personal loaner computers.

We expect this new policy to make it much easier for certified reporters and subscribing agencies to offer LiveNote real-time technology, the most prolific and advanced transcript management technology on the market.

Since last year, new subscriptions of West Case Notebook to law firms include unlimited token-free real-time access. Keep in mind that you may still run into legacy LiveNote customers who require tokens for their computers for real-time connections. In those cases, you will still need to use a token if you are not providing a licensed loaner computer. As a result, we will keep tokens available for sale for the time being. But we continue to move closer to the end of tokens.

In addition to these exciting changes, we are working hard on a number of product enhancements to both West Case Notebook and West Real Legal that are specifically designed to help meet the needs of court reporters and agencies. Look for more exciting announcements from our team over the coming months, and we look forward to seeing all of you at the NCRA convention in Las Vegas in July!

Allison Guidette is vice president and general manager, Litigation

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