Knowledge Management as a Competitive Advantage, “KM with Kim” ILTACON Wrap-up

In discussions with firms at ILTACON 2016, one thing stands out in the world of knowledge management: in an era of Big Data and Artificial Intelligence, knowledge management can help firms gain a competitive advantage.

In this post-ILTA wrap-up edition of “KM with Kim,” Kim Stein, national manager of knowledge management for Thomson Reuters, shares some of the key takeaways from ILTACON 2016.