The Hildebrandt Baker Robbins Peer Monitor Index rose again in the first quarter, a result of improving demand for legal services and law firm profitability. The PMI rose 5 points to a reading of 60, its second consecutive quarterly increase. While law firms are slowly ramping up their hiring in response to improving demand, weak rate growth …
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Pangea3 opens major U.S. location, New York Times covers the story
Pangea3, the global leader in legal process outsourcing, is opening a new office in suburban Dallas, Texas. This move is part of a broader strategy by Thomson Reuters to expand its footprint in the growing legal process outsourcing market with new pan-global, cost-effective services that meet the changing needs of the legal marketplace, and of …
- June 3, 2011
- Susan Martin
WestlawNext adds folder sharing across organizations
WestlawNext now provides sharing of folders among users across multiple organizations. Last year, WestlawNext add folder sharing between team members within the same organization. Now, both internal and external team members can share documents and selected text. Corporate legal departments and their outside counsel can share their research and expand on it, reducing legal costs …
- May 19, 2011
- Susan Martin
Legal people: Winning big when it matters the most
What would you do if someone knocked on your door and handed you a giant check for US$100,000? Scream? Cry? Jump up and down? For one lucky employee, all she could do was stare in disbelief. “I was just stunned,” says Andrea O’Shea, a senior publishing specialist from Legal Editorial Operations in the US Law …
- May 19, 2011
- Susan Martin
Professional news has arrived in New York
Announced in today’s news release, Thomson Reuters has launched a website and mobile app for New York-based legal practitioners that bring together cutting-edge news from Reuters, the global news leader, with unmatched legal analysis and materials from Westlaw, the leader in legal research. This new offering, launched under the broader Thomson Reuters News & Insight suite, covers everything from the …
- May 13, 2011
- Susan Martin
Exploring the Law of Asylum with Deborah Anker
Immigration law definitely continues to be a hot topic in the news today, but one aspect that doesn’t often see a lot of press deals with refugees who flee their country due to persecution or abuse. However, there has been an interesting story recently in the Wall Street Journal about a Libyan woman who escaped to Tunisia after claiming …
- May 11, 2011
- Susan Martin
Don’t stay on the line – how hanging up can improve the customer service experience
Waiting on hold is admittedly no one’s favorite part of interacting with a business. But, with the implementation of a new service called Virtual Hold in our call centers that support many of our legal businesses, our customers will now have the option to bypass waiting on the line. Virtual Hold is designed to enhance the customers’ …
- May 10, 2011
- Susan Martin
Eagan, Minn. campus hosts visitor from Brazil
Last Friday, a Twin Cities-based Reuters journalist, David Bailey, sat down with a television reporter from southern Brazil, Mayra Pereira Chagas, who was touring our Eagan facility as part of the 2011 Rotary International Group Study Exchange, hosted by the Eagan Rotary. Over quiche, salad and flourless chocolate torte, the two discussed their profession, and …
- April 28, 2011
- Susan Martin
“Built to last” – Thomson Reuters turns 3
The Financial Times asked to interview our CEO Tom Glocer to mark the third anniversary of Thomson Reuters. The newspaper has followed our progress since the day we became Thomson Reuters on April 17, 2008. Watch this video interview with Tom on FT.com. You can also read an interview that Tom gave The Financial Times newspaper (Please note: …
- April 27, 2011
- Susan Martin
Thomson Reuters Accelus
Our Governance, Risk and Compliance (GRC) business has launched the company’s newest signature brand, Thomson Reuters Accelus. A comprehensive suite of solutions that address the GRC challenges of audit, compliance, legal, and risk management professionals, Thomson Reuters Accelus offers numerous solution areas and a diverse array of products. Watch a video with David Craig, president, Governance, Risk and Compliance, …
- April 22, 2011
- Susan Martin