Pangea3 CEO David Perla was a member on the panel for Legal Process Outsourcing 2.0 at the ACC Annual Conference in Denver recently.

With the rapid growth surrounding LPOs in the legal industry, the panel addressed numerous topics and issues ranging from: how each company addresses the relationship with the LPO differently to the best way to get started and how to make it work; how LPOs keep their employees and motivate them; and that law firms will work with LPOs, but they need to be directed by the client.

As LPOs have become an accepted solution to large and small corporate legal departments, the trends discussed focused on benchmarking the service, how the process works and if the service is right for you.

In a video recap, Perla discusses the three main takeaways, current trends and what he wanted the audience to know.