Forum Magazine: Keeping a firm client-focused during changing times
Forum spoke with Jami Wintz McKeon, chair of Morgan, Lewis & Bockius, about what clients want, breaking the glass ceiling and keeping focused while moving ahead.
After 34 years with Morgan, Lewis & Bockius, Jami Wintz McKeon now has a new perspective on the challenges facing today’s legal environment – from behind the chair’s desk. McKeon was elected firm chair by the partnership in October 2013 and began a year-long transition from the 15-year leadership of Francis M. Milone. Prior to that, McKeon served multiple terms on the firm’s Advisory Board and Compensation Committee while chairing and expanding its Litigation Practice, the firm’s largest group.
Now, less than six months into her five-year tenure, McKeon, like many law firm leaders, is grappling with the evolutionary change roiling the legal industry and corporate world, from new technology to clients’ more complex needs. “Clients are changing their views and expectations of value,” McKeon says. “They are very sophisticated, and they want us to understand their value proposition.”
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