Ark Group recently held its 12th Annual Knowledge Management in the Legal Profession.

The law firm KM toolkit has expanded to include enterprise search, experience location, expert systems, and other collaborative tools — while the remit for some KM practitioners today also includes support for  alternative fee arrangements, process improvement initiatives, and legal project  management. At the same time, automation, machine-learning and advanced analytics are coming of age. How can these forces be coordinated to mutually reinforce as opposed to combat or overcome one another?

In this edition of KM with Kim, Kim Stein discusses her takeaways from the conference.

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