A Message to Customers Impacted by the California Wildfires
As the wildfires continue to impact California, the country is watching the news and looking for ways to help. We have witnessed heroic efforts to fight the fires, minimize property damage and provide medical assistance. We see neighbors helping neighbors, and countless acts of kindness and support.
We understand that family, friends and your community are of the immediate concern, and we hope that you and your loved ones are safe. But we also want you to know that we care, and we want to help. It’s in this spirit that Thomson Reuters is reaching out.
We have set up a hotline for customers impacted by the wildfires, and we ask that you please contact us at 1-833-TRCARES (1-833-872-2737), even if it’s just to let us know that you’re ok. When you better understand your needs or are thinking about how you’re going to get back on your feet, we will be here to help.
Please know that our thoughts are with you and that we are fully committed to stand with you throughout your process of recovery and, if necessary, rebuilding.
Very best wishes,
Vice President, Customer Support